What are your glasses and sunglasses made of?
Our glasses and sunglasses are made of hand-made acetate and/or stainless steel.
What are the lenses made of?
Our sunglass lenses are made of nylon and are UV 400 certified.
All our sunglasses meet the European Community Directive 89/686/EEC and are produced in accordance with Standard EN ISO 12312-1:2013.
Where do Kaibosh glasses and sunglasses come from?
All our products are designed in our internal design department. We work closely with the experienced engineers in our partner factories to develop our new ideas and concepts. Each concept can take up to 2 years to reach a stage where it is ready for production.
Our partner factories are in China. We use materials and components from Italy, Germany, Japan and China.
Our optical lenses are produced to our specification by one of the world´s leading lens manufacturers in Poland.
How can I adjust my sunglasses?
Our temple tips are designed so they are easy for you to bend yourself so you can achieve a comfortable fit. Simply warm them in your hand or under warm water and then carefully bend them so they sit snugly around your ears.
DELIVERIES & RETURNS
What´s the delivery time?
Orders for non-prescription products will normally be shipped within 3 working days but it often goes much faster. Prescription frames are made to order and can take up to 14 working days excluding shipping. You will receive notification of shipment by DHL.
What´s the guarantee on your products?
There is a 1 year warranty on products sold on the Kaibosh webstore. This warranty covers manufacturing faults only, not wear and tear from regular use. Please contact us at firstname.lastname@example.org if you have a warranty claim, including order number, photos showing the problem and a description of the claim.
Where do you ship?
We ship worldwide with DHL Express.
How do I return something?
If you change your mind about an item you should notify us within 14 days of receiving your purchase and return it to us within 14 days of having notified us. To return an order please contact email@example.com and await our instructions.